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AI Business Assistant

Home services AI Business Assistant

AI & Automation

An AI assistant that knows your business

Give your team and customers instant answers from your own approved knowledge – policies, product information, procedures and past work – with sources cited and a clear route to a person when the question needs one.

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Built for teams that

  • Answer the same questions every day
  • Onboard new staff regularly
  • Handle high enquiry volumes
  • Keep knowledge in many places
  • Need consistent, accurate answers

What’s included

Everything an assistant needs to be trusted

Approved knowledge search

Answers drawn only from the sources you approve, kept up to date as documents change.

Source citations

Every answer links back to its source so users can check the detail.

Human handoff

Hands the conversation to the right person when it cannot help or the topic is sensitive.

Feedback capture

Users rate answers, so gaps in your knowledge are found and fixed quickly.

Access rules

Different people see different information, based on their role.

Monitoring

Usage, accuracy and unanswered questions tracked on a simple dashboard.

Built responsibly

Accurate, auditable and safe

AI outputs can contain errors, so review and feedback are built in from day one. We agree data handling, storage and retention with you up front, in line with UK GDPR.

  • Answers only from approved sources
  • Citations on every response
  • Role-based access control
  • Feedback loop for continuous improvement
  • Clear escalation to people
  • UK GDPR-aligned data handling

How we deliver

A clear, four-step process

01

Discover

We learn your goals, the people involved, your current systems and any constraints.

02

Scope

We agree deliverables, integrations, timeline and responsibilities in writing.

03

Build & test

We deliver in reviewable stages, tested against examples you sign off.

04

Launch & support

We train your team, hand over documentation and support you to the agreed plan.

FAQs

Questions about the AI assistant

On your website, in Slack or Teams, on WhatsApp or inside your internal systems – wherever your users already work.

Documents, web pages, help-centre articles and other approved sources. We agree the list with you before setup.

It only uses approved sources, cites them, is tested against real questions before launch and hands over to a person when unsure.

Pricing depends on users, sources, integrations and deployment. Share your requirements for a scoped proposal.

See an AI assistant built on your content

Send us a sample of the questions your team answers most and we’ll show you what an assistant could do.

Talk to us