Need Help? Talk to an Expert
+44 7441 429096Need Help? Talk to an Expert
+44 7441 429096AI & Automation
Give your team and customers instant answers from your own approved knowledge – policies, product information, procedures and past work – with sources cited and a clear route to a person when the question needs one.
What’s included
Answers drawn only from the sources you approve, kept up to date as documents change.
Every answer links back to its source so users can check the detail.
Hands the conversation to the right person when it cannot help or the topic is sensitive.
Users rate answers, so gaps in your knowledge are found and fixed quickly.
Different people see different information, based on their role.
Usage, accuracy and unanswered questions tracked on a simple dashboard.
Built responsibly
AI outputs can contain errors, so review and feedback are built in from day one. We agree data handling, storage and retention with you up front, in line with UK GDPR.
How we deliver
We learn your goals, the people involved, your current systems and any constraints.
We agree deliverables, integrations, timeline and responsibilities in writing.
We deliver in reviewable stages, tested against examples you sign off.
We train your team, hand over documentation and support you to the agreed plan.
FAQs
On your website, in Slack or Teams, on WhatsApp or inside your internal systems – wherever your users already work.
Documents, web pages, help-centre articles and other approved sources. We agree the list with you before setup.
It only uses approved sources, cites them, is tested against real questions before launch and hands over to a person when unsure.
Pricing depends on users, sources, integrations and deployment. Share your requirements for a scoped proposal.
Send us a sample of the questions your team answers most and we’ll show you what an assistant could do.