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AI Solutions
AI & Automation
AI solutions that fit how your business already works
Put your business knowledge to work. Marvice designs and builds practical AI tools – assistants, document processing and smart search – each scoped around one clear operational problem, tested against your real examples and handed over with full documentation.
Where it helps
- Answering repeat customer questions
- Finding information buried in files
- Pulling data out of documents
- Qualifying and routing new leads
- Drafting reports and replies
What we build
Practical AI, built around your data
Internal knowledge assistant
Give your team instant, sourced answers from your policies, manuals and past work, without digging through shared drives.
Customer enquiry assistant
Handle common questions on your website, WhatsApp or email around the clock, and hand over to a person when it matters.
Document data extraction
Read invoices, forms and contracts, pull out the fields you need and send them straight into your systems.
Lead qualification
Score and route enquiries as they arrive so your sales team spends time on the conversations most likely to convert.
Search across your systems
One search box across documents, CRM notes and tickets, returning answers with links back to the original source.
Assisted drafting & reporting
Generate first drafts of proposals, summaries and routine reports in your house style, ready for a human to review.
Built responsibly
AI you can trust in day-to-day operations
AI can get things wrong, so we design for review and correction rather than unchecked automation. Every project starts with a defined use case and clear boundaries, and we agree how your data is handled, stored and retained before any build begins, in line with UK GDPR.
- A defined use case with measurable goals
- Only approved, up-to-date data sources
- Tested against your real examples before launch
- Role-based access to sensitive information
- A clear handover route to a person
- Monitoring and improvement after go-live
How we deliver
A clear, four-step process
01
Discover
We learn your goals, the people involved, your current systems and any constraints.
02
Scope
We agree deliverables, integrations, timeline and responsibilities in writing.
03
Build & test
We deliver in reviewable stages, tested against examples you sign off.
04
Launch & support
We train your team, hand over documentation and support you to the agreed plan.
FAQs
Common questions about AI projects
Will the AI always give correct answers?
No AI system is right every time. We limit it to approved sources, test it against agreed examples and build in human review wherever the task needs it.
Can it work with the software we already use?
Usually, yes. During discovery we check your systems, available APIs and access permissions, then confirm exactly what we can connect before you commit.
Can we start small?
Yes, and we recommend it. A focused pilot proves the approach on one use case before you roll it out more widely.
How long does a project take?
It depends on scope, integrations, data quality and review cycles. You get a written delivery plan with milestones once discovery is complete.
What happens to our data?
We agree data handling, storage location, access and retention with you up front, and design the solution around UK GDPR requirements.
Do you offer support after launch?
Yes. Ongoing support, monitoring and improvements can be included, with coverage and response times set out in your proposal.
Start with a focused AI pilot
Tell us the process you want to improve. We’ll come back with a scoped proposal, timeline and cost for a first phase.